Shipping policy

Delivery policy

At Calidou, we are dedicated to providing you with fast and efficient delivery service. Orders are processed within 24 hours on business days, which means any orders placed during weekends or holidays will be processed on the next business day. 

We offer several delivery options, including Canada Post (Expedited Parcel or Regular Parcel) and Purolator Ground. Depending on your location, you can expect your order to arrive within 2 to 5 business days. We understand the importance of receiving your products quickly, and that's why we work diligently to ensure your order is on its way as soon as possible. 

For security purposes, a signature may be required upon delivery. We are committed to keeping you informed at every step, so you know exactly when to expect your package.

 

Shipping Rate

FREE SHIPPING on orders of more than $59.99 placed at www.calidou.com (before taxes, in Canada, exclude Western Canada region*).

12$ FLAT RATE SHIPPING on orders of more than $59.99 placed at www.calidou.com (before taxes, in Western Canada region*).

**Valid on resale products only. Not valid for aesthetics professionals.

*Exclusions of Shipping

Provinces Excluded from free shipping

Yukon

Nunavut

Northwest Territories


Areas Excluded from Curbside Delivery

Alberta

T0H, 2H0, T0K, T0L, T1G, T1M, T0P

British Columbia

V0V,  V8X, R0B, V0J, V0N, V0P, V0T

Newfoundland and Labrador

A0B, A0G, A0K, A0N, A1M, A0P 

Ontario

P0L, P0S, P0T, P0U, P0V, P0W, P0X, P5N, P8N, P8T, P9A, P9N, K0L

Saskatchewan

S0E, S0J, S0K, S0M, S0P, S9X

Québec

G0G, J0M

Manitoba

R0B, R0C

 

12$ FLAT RATE SHIPPING on orders of more than $59.99 placed at www.calidou.com (before taxes, in USA*).

**Valid on resale products only. Not valid for aesthetics professionals.

* Flat rate Shipping Contiguous USA Only.

Excluded from All Methods of Delivery :

Not valid on Alaska and Hawaii.

Not valid on AK/HI/APO/FPO/territories or protectorates.

Additional restrictions may apply.